A Culture of Accountability is Critical | And It Starts with Leaders

The following is adapted from It’s Never Just Business.

I don’t know anyone who gets excited when the topic of accountability comes up.

Most of us see it as a chore, a burden, or a necessary evil because we start out lives with a negative perception of accountability. When we are toddlers, our parents set boundaries to keep us alive. However, as toddlers, we can’t possibly see those boundaries as anything other than a punishment. We want to do something, and they won’t let us! So, we keep pushing, and the third time I try to put my hand on the hot stove, my dad smacks it in an attempt to deter any further exploration.

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Winning the Race to Sustain Customer Infatuation

 

I don’t know a single IT executive that feels their teams are driving change fast enough to support the promises being made by their Sales and Marketing teams. According to DXC, 52% of Fortune 500 companies have disappeared since 2000. And, according to research performed by Michael Gale co-author of “The Digital Helix,” 84% of the Forbes Global 2000 have failed in some way at Digital Transformation and more than 50% failed completely.

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