Get Excellent! A Customers Point of view

No one plans to be a Project Manager when they grow up. Many people gravitate to Project Management as an entry into software development, or more vaguely, “Tech” or “IT.” Project Management is what you do if you’re not an Engineer. Or a Designer. Or QA. Or any of the many positions that are viewed as a “value-add.” A needle mover.

Read More

Why Companies Are Struggling with Their agile Transformations | And What to Do About It!

The biggest obstacle to achieving business agility is culture. You’ve heard this … But have you heard why? If not, keep reading.

Command and control business management is about control and achieving smooth, consistent results. Generally, mistakes or disruption are not safe for employees. In this environment, being perceived as always having everything under control with an ability to completely avoid setbacks is the hallmark of success and the path to promotion.

Read More

A Culture of Accountability is Critical | And It Starts with Leaders

The following is adapted from It’s Never Just Business.

I don’t know anyone who gets excited when the topic of accountability comes up.

Most of us see it as a chore, a burden, or a necessary evil because we start out lives with a negative perception of accountability. When we are toddlers, our parents set boundaries to keep us alive. However, as toddlers, we can’t possibly see those boundaries as anything other than a punishment. We want to do something, and they won’t let us! So, we keep pushing, and the third time I try to put my hand on the hot stove, my dad smacks it in an attempt to deter any further exploration.

Read More

Winning the Race to Sustain Customer Infatuation

 

I don’t know a single IT executive that feels their teams are driving change fast enough to support the promises being made by their Sales and Marketing teams. According to DXC, 52% of Fortune 500 companies have disappeared since 2000. And, according to research performed by Michael Gale co-author of “The Digital Helix,” 84% of the Forbes Global 2000 have failed in some way at Digital Transformation and more than 50% failed completely.

Read More