Get Excellent! A Customers Point of view

No one plans to be a Project Manager when they grow up. Many people gravitate to Project Management as an entry into software development, or more vaguely, “Tech” or “IT.” Project Management is what you do if you’re not an Engineer. Or a Designer. Or QA. Or any of the many positions that are viewed as a “value-add.” A needle mover.

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The Difference Between Authority and Leadership

The following is adapted from It’s Never Just Business.

There’s a major difference between authority and leadership. Can you articulate it?

Many people can’t, but almost everyone knows the difference when they see it.

What is authority? Telling others what to do. Why? Because that way you win.

People in authority are the top dog and get the big paycheck. They’re amazing because they’re the boss. But, just because an executive has authority over their employees doesn’t mean their employees will follow them. Here’s a great example.

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The Key to Getting Buy-in When Your Organization Needs to Change

The following is adapted from It’s Never Just Business.

Ask any organizational leader how their team members would react to a big change, and they’re likely to say that fear would be the default reaction.

Here’s what’s funny: I don’t think people actually fear change.

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How Organizations Can Use Lag and Lead Measures to Drive Progress

The following is adapted from It’s Never Just Business.

When your team sets a goal at work, how do you track progress to see how you’re doing? Are you more prone to using a lag measure or a lead measure?

Uh oh, did I lose you?

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Why You Should Turn Followers into Leaders in Your Organization

The following is adapted from It’s Never Just Business.

What does leadership mean to you? To me, it’s about creating a culture of listeners, collaborators, challengers, and decision makers. Leadership is about enabling your team to self-actualize by giving them a voice and engaging their creativity.

Great leaders are the proverbial sounding board. By creating a culture of leaders, team members can provide the same support to each other and their leadership.

Encouraging everyone on the team to be a leader is good for the team, and it opens the door to let others’ expertise show the leader where growth and change can occur.

I recommend that you invite your team on this leadership journey with you. In this article, we’ll explore reasons to turn followers in your organization into leaders.

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How to Effectively Give Critical Feedback as a Leader

The following is adapted from It’s Never Just Business.

Leadership will frequently require giving critical feedback in the form of coaching, and this article will help you get the results you are hoping for from coaching sessions.Pick a team member you feel could improve in some way, but not the problem child.

It’s better to practice on a high performer, someone who gets positive feedback and because of their performance is usually overlooked from a coaching perspective.

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A Culture of Accountability is Critical | And It Starts with Leaders

The following is adapted from It’s Never Just Business.

I don’t know anyone who gets excited when the topic of accountability comes up.

Most of us see it as a chore, a burden, or a necessary evil because we start out lives with a negative perception of accountability. When we are toddlers, our parents set boundaries to keep us alive. However, as toddlers, we can’t possibly see those boundaries as anything other than a punishment. We want to do something, and they won’t let us! So, we keep pushing, and the third time I try to put my hand on the hot stove, my dad smacks it in an attempt to deter any further exploration.

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5 Ways to Develop Your Leadership

The following is adapted from It’s Never Just Business.

If you’ve been a leader for very long, you know leadership is not about you. It’s about developing the potential of your team to solve problems and enable success.

This is just one of the principles that effective leaders hold dear. If you’d like to develop your leadership even further, this article has five ways to do just that.

The first step that will guide all the others is to determine your values.

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3 Things Great Leaders Do

The following is adapted from It’s Never Just Business.

If you’re an organizational leader, here’s a truth I’d like to share with you:

Leadership isn’t about coming up with the best idea or solution to a problem.

Leadership is about helping your team come up with the best ideas.

Early in your career, you had a ton of ideas. You took risks, advocated for your ideas, solved problems, and moved the organization forward. You were the go-to person, and you were rewarded for coming up with and advocating solutions.

Then you got promoted to manager—now what? The shift can be difficult, so to help you deal with it, here are three actions you should adopt as a leader.

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Winning the Race to Sustain Customer Infatuation

 

I don’t know a single IT executive that feels their teams are driving change fast enough to support the promises being made by their Sales and Marketing teams. According to DXC, 52% of Fortune 500 companies have disappeared since 2000. And, according to research performed by Michael Gale co-author of “The Digital Helix,” 84% of the Forbes Global 2000 have failed in some way at Digital Transformation and more than 50% failed completely.

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